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A Revelation About the Sandwich Approach to Communication

When I was in my early twenties, someone introduced me to the idea of the ‘sandwich approach’ to communication—an approach that is apparently hotly contested. Who knew? Certainly not me … until a few years …

The A.R.T. of Diplomacy, Part 3

This is the third and final episode in a special miniseries titled The “A–R–T” (ART) of Everyday Diplomacy. If the GOAL of diplomacy is to “Think WIN/WIN,” as Stephen Covey would say, then achieving that …

The A.R.T. of Diplomacy, Part 2

We’re in the midst of a special miniseries titled The A.R.T. of [Everyday] Diplomacy. Some of the biggest stumbles I’ve had in my life—both personal and professional—were the times when I failed to be diplomatic …

The A.R.T. of Diplomacy, Part 1

Some of the biggest stumbles I’ve had in my life—both personal and professional—were the times when I failed to be diplomatic in tenuous situations. But have you ever *REALLY* thought about what it means to …

The Reason You Should Never Give Up On Yourself

I recently had a real “A-HA!” moment that I want to share with you, a realization that for me was both extremely simple and elementary, but also seriously profound: NOTHING is impervious to change. A …

The Truth About Toxic Thoughts That You Can’t Afford To Ignore

It’s fairly common these days to hear people talk about toxic thought patterns living deep inside our brains and how these toxic thoughts can impact our lives. But what I DON’T hear people talking about …

Have You Looked in a Mirror Lately?

Developmental psychologists say that babies don’t have what we would think of as self-awareness until somewhere around 18 months. When they look in a mirror, they see another baby, not themselves. Same with most animals. …

SPECIAL EPISODE: The Messiness of Grief After Facing a Loss

When we lose a loved one, the pain we experience can feel overwhelming, confusing, and truly unbearable. With such a roller coaster of emotional responses, we can find ourselves wondering if the pain will ever …

Why You Need to Be Mindful of Decision Fatigue

If you were to randomly ask 10 people whether making decisions would deplete their willpower and make them vulnerable to temptation, most of them would probably say no, or, at least, not that they know …