The A.R.T. of Diplomacy, Part 3
This is the third and final episode in a special miniseries titled The “A–R–T” (ART) of Everyday Diplomacy. If the GOAL of diplomacy is to “Think WIN/WIN,” as Stephen Covey would say, then achieving that …
The A.R.T. of Diplomacy, Part 2
We’re in the midst of a special miniseries titled The A.R.T. of [Everyday] Diplomacy. Some of the biggest stumbles I’ve had in my life—both personal and professional—were the times when I failed to be diplomatic …