“Customer Appreciation Day, 2013”
Surf’s Up Carwash — Customer Appreciation Day by Eric Wilbanks
“Sorry, Angry Birds”
This is the first radio spot that I wrote and recorded for Surf’s Up Carwash in Cleveland, TN (many more would follow). At the time, Surf’s Up already had a successful location in Chattanooga and was expanding to …
Facebook’s Customer Satisfaction Survey
Logged into Facebook a few minutes ago and was asked to take a quick survey. At the end, the survey asked for additional feedback. Here’s what I wrote: I am constantly frustrated by Facebook’s filtering …
The Talent Myth?
Branding guru John Moore (Brand Autopsy) recently pointed out two books which similarly discuss how people achieve world-class success. He says, “Both books dispel the notion that talent and intelligence are predictors of success. Both …
Price Guide for Brand Elements
Looking for someone to help with graphic design, writing, editing, or voice work? I can help! It’s not easy finding quality work at a reasonable price. In fact, people often tell me that I should …